About Me
Senior leader with over two decades of experience in programme, project, product, and delivery management within fintech, consultancy, and start-up environments. Expert in scaling departments, leading cross-functional teams (80+), and delivering strategic digital transformations valued over £10M. Proven ability to align technology with business goals through agile practices, stakeholder engagement, and robust governance.
Education
Newbury College 1995
HND Mechanical Engineering
Work & Experience
Kearney (Cervello) 01/03/2021 - 01/05/2025
Director of Delivery
● Developed and scaled a new product delivery department from a team size of 13 to 80+ direct reports (on and offshore as well as 3rd party contract resources), setting in place improved standards and processes including defining and implementing a new Target Operating Model ● Managed multiple complex multi-phase Change and Transformation engagements in an Agile environment, ensuring Business Analyst and solution Project Managers are supported and following the defined standards for quality delivery. Technical management and mentoring of UX/UI, API Dev, Data Engineer/Scientist, DevOps and Testing teams. ● Responded to RFP’S with detailed solution cost estimates and ensured SoW targets met with quality scalable deliverables created within budget and proposed timescales. ● Functional contributor to the Centre of Excellence for the Director of Delivery internal steering group, helping define, distribute and manage uptake of improved business and delivery process standards. ● Owned and created new standards and best practices for the Architectural Review Board and the BaU teams, ensuring quality of delivery across the full SDLC and beyond. ● Product Owner and Delivery Director of multiple enterprise level products concurrently (5+) including Kearney’s first SaaS B2B commercial solution (PACT an ERP AI Workforce management solution) and PRISM (a $10M+ Procurement solution providing Value at Risk and Value Chain Mapping functions utilising advanced AI and ML capabilities. Solutions predominantly developed utilising Python/Java on SQL Server databases (often coupled with Snowflake for Data Warehouse functionality) hosted on Azure/AWS. ● Responsible for C Level communication and presentations, keeping them appraised and informed at all points during the rapid growth experienced ● KPI’s – Hit yearly departmental and personal financial targets by the start of Q3 whilst also exceeding Director level utilisation targets of 40% (each year I exceeded 100% in utilisation)
Finova (DPR Group Ltd) 01/08/2013 - 01/10/2020
Senior Programme/Lead Project Manager
● Delivered a large scale transformation and implementation encompassing multiple external stakeholders and delivering the UK’s first fully cloud base bank (Redwood Bank). ● Headed up new division including system design/platform change and product ownership of the SaaS Unsecured, Short Term, Guarantor and Payroll Lending Solution. ● Programme and Project Managed multiple concurrent clients and work streams delivering solutions to the Mortgage Lending and Servicing, Retail Loans and Savings industries. ● Delivered successfully two large change transformation projects from onsite server hosted platform to the cloud (Azure) ● Management, Mentorship and Leadership of Project Management, BA, BI, Development and Test personnel both onshore and offshore. ● Designed, planned and implemented changes for department vision, growth, product roadmap and revenue streams. ● Assisted in the change program from a software provision design to a product design improving revenue and providing improved change control processes. ● Designed, developed and implemented improved business processes and best practices across the company ● Experienced in all aspects of the business from initial RFP process, Requirements Gathering, High Level Design documentation, Business Cases, Project/Programme reviews as well as Internal Governance, Forecasting, Budget Control, Resource Management, Risk Management, Escalation Point, Programme and Project Reporting (internal and external), RAID ● Managed Executive Stakeholders, Partners, 3rd Party Providers and clients such as Pepper Group (Pepper UK,, Pepper Money, Pepper Ireland and Completion API streams), Metro Bank (Completion API), Redwood Bank (First Bank in the Cloud), Santander, Masthaven Bank, Central Trust, Step One Finance, Amicus and Buddy Loans ● Executive level management (C-Level) and Steering Committee level reporting.
Hitachi Consulting 01/03/2009 - 01/01/2013
Programme Manager/Senior Principal Consultant (ODM)
● Designed and implemented strategy for a new business arm based on the gaming vertical and focusing on mobile/online gaming and casino areas ● Management and Design of new process for banking systems, later white boxed as BankOn and currently being used by Rabobank ● Programme Managed multiple projects in the Customer Loyalty arena for online gambling companies (both onshore and offshore) to include Unibet and Finsoft using Agile methodologies ● Programme Management for Lottomatica including rollout of Finsoft back office systems to handle extremely high volumes of financial transactions for state and country lotteries. ● Project Management enterprise level Sharepoint based project for Allen & Overy and a B2C Sharepoint based portal self service solution for Sky IQ ● Managed large team of developers (.Net and database) and testers for Intuitive Group focusing on providing marketing and loyalty solutions for major brands (Panasonic, Trend Micro, British Telecom) using Agile Test Driven Development methodology. ● Managed multiple large projects simultaneously across varying verticals to include gaming, networking and marketing. ● Development and presentation of Quarterly Business Reviews to senior client management. ● International travel and business development of clients. ● Management of large .NET Development teams and Scrum masters within an Agile/Scrum, Test Driven Development or Waterfall based environment. ● Production of proposals and RFI’s in a pre-sales capacity. ● Engaged in production of various documentation from Functional Design to SOW’s ● Senior level management of project deliverables for various clients focused on the gaming vertical. ● Management and building of large multi discipline teams based primarily in China, US and India ● Performance of quarterly business reviews for clients, demonstrating return on investment along with growth avenues. ● Management of development for new social networking games based on the iPhone platform ● Mentoring and guidance of the teams in various aspects of .NET code design, including reviewing code/SQL scripts etc. ● Management and design of Confluence/Jira and Greenhopper technology as offered to clients.
Anachron Development Ltd. (Toronto, Canada) 01/06/2002 - 01/05/2008
CEO/Senior Principal Consultant
● Creation, management and development of a small team focused on a new to market product release for a technology startup, based on a barcode centric design. ● Designed and developed a Model Data Application for L’Oreal Paris, including a system for offsite recording and collection of models data. ● Managed development of web based training and tutoring sites, using an open and expandable database structure (MS SQL 2005) and n- tiered model (Visual Studio 2005/.NET) ● Managed all IT requirements for a small (50 room) hotel, including overseeing staff, performance reviews/objectives, mentoring etc. in an Agile based environment ● Developed a Hotel Reservation system for small Inns (up to 100 rooms) in conjunction with a prestigious local Inn ● Development and deployment of a Task Scheduling package for managing the day to day activities of a Hospitality based company ● Custom CRM development and other software for Hospitality industry ● Design and development of food and nutrition software for a private client ● Analysis of company information technology structure and consultation with regards to hiring and build ● Ongoing design and development of innovative CRM software using .NET technology for focused verticals. ● Development of various small level software items to fulfil various client needs
Siebel Systems Inc. (Janna CRM/Oracle - Toronto, Canada) 01/03/2000 - 01/10/2001
Director of Professional Services
● Responsible for a team of 85+ personnel (25+ technical consultants and 60+ business consultants) using Visual Basic 6, Visual C++, VB Script, Java Script and ASP to provide the highest quality development and business vision. This included full line management responsibilities from the initial hiring, objective setting, performance reviews to the day to overseeing and welfare of the team. ● Personally hired and developed the technical development team which then proceeded to be key players in Janna’s phenomenal success. ● Oversaw product deliverables for Janna CRM’s top 6 clients such as Goldman Sachs, Dain Rauscher, Merrill Lynch, Lehman Brothers, JP Morgan and Morgan Stanley Dean Witter. These contracts were worth in excess of $40 million Canadian all of which were delivered on time and to budget. This included project management of developers and consultants, needs analysis and functional design meetings. ● Met with clients to discuss needs analysis and steer their perception of the technologies their business best required, jointly responsible for managing project expectations and delivery timelines. ● Ensured new standards were set for coding definition and technical/functional design. Responsible for creati a new vision of quality development within the Professional Service department. ● Attended high level meetings in a needs analysis/technical consultant capacity, these consisted of both internal and client-based meetings. ● Maintained a close working relationship with high level members of the core code development team, changed the company perception of Professional Service developers to a highly respected team. ● Had regular meetings with Product Management and aided with decisions for new technologies and product progression. ● Responsible for providing regular status reports to the Vice Presidents detailing the current state of ongoing projects.
Complete IT Limited (London, England) 01/11/1998 - 01/09/1999
Project Manager/Senior Development Consultant
● Project/Technical Manager for a multi-million pound (mapping and engineer allocation system. Incorporating advanced technologies such as SMS, mapping, OCR, etc.). ● Project Manager for bespoke employee training management/booking software for Audi, Rover and Mercedes Benz. ● Responsible for introducing and improving upon existing coding and software design standards. ● Designed corporate website including coding, graphics and promotion.
Venners Computer Systems (Toronto, Canada & Milton Keynes, England) 01/03/1995 - 01/09/1998
Senior Project Manager/Technical Manager/Senior Developer
● Set up a Canadian Office, located and arranged leasing of company offices, organized supplier accounts, etc. ● Responsible for winning contracts with Famous Players, with which we had a turnover of approximately $7 million in the first year. ● Hired and managed a team of 5 support, training and implementation staff along with implementation consultants sent to Canada on a project basis. Managed six other developers located in the UK. ● Provided 2nd level support and trained support specialists across the globe. ● Project managed the Canadian contracts and business relationships. ● Wrote and developed low level graphics and sound routines using the API, DirectX, etc. ● Researched and developed a Microsoft Windows based POS system in conjunction with IBM for their touch screen based terminals in Retail environments. ● Project managed various Cashless Systems, involving extensive customer liaison with companies such as KPMG and Arthur Anderson, and allocation of internal resources. ● Developed and supported a POS configuration system, report suite and data collection package for United Cinemas International. ● Improved and updated a POS set-up system to meet exacting customer requirements. ● Design and programming of various packages, including bespoke Loyalty Systems, encryption/security routines, etc. ● Aided in the development of a website for Venners Computer Systems. ● Attended sales meetings and regularly assisted with trade shows.
Portfolio
