Barry Day Director (Strategic Design, Service Design, User Research) Uk Key Skills Creating clarity from complexity Experience design & management Service Design User Research Stakeholder engagement View Profile
sandy@leftfour.com Director of Customer Success US Key Skills Customer Success Strategy Cross-Functional Leadership Customer Retention & Expansion KPI Development & Analysis Remote Leadership Key Achievements Leadership Foundations Certification from The Institutes View Profile
Lisa K Wirth Chief Customer Officer, VP Customer Experience US Key Skills Sales Strategy & Execution Full-funnel sales leadership, lead to close Complex services sales ($47M+ sold across sectors) GTM strategy & revenue motion design Strategic account growth & expansion Enterprise partnership & channel development Pipeline forecasting & deal performance optimization Customer Strategy & Growth Customer lifecycle mapping & optimization VOC programs & NPS strategy Onboarding and post-sale journey design GTM and CX alignment Operational & Revenue Impact KPI dashboards & revenue forecasting Playbook & process development Capacity planning & cohort analytics Intelligent automation & AI enablement Leadership & Team Development Cross-functional team leadership Coaching & talent development Change management & transformation leadership Partner and stakeholder engagement View Profile
