TinoBN
About Me
Education
Cranfield University 2015-2016
MSc in Knowledge Management for Innovation
– Gained expertise in knowledge systems, innovation management, and enterprise strategy, with a thesis on cybersecurity for SMEs, developing a framework to assess the economic cost and risk of cyber threats to support practical decision-making and resilience. Thesis: “Cybersecurity: Economic Cost and Risk Assessment Framework for Small Enterprises” • Developed a strong foundation in knowledge management, innovation processes, enterprise systems, and organisational strategy, especially how knowledge is created, codified, shared and used to drive innovation in business. • Acquired hands-on experience through coursework and project work, including designing knowledge systems, enterprise modelling, strategic knowledge management, information management, and knowledge acquisition & creation.  • Gained leadership, teamwork, and creativity skills through group projects; learned to leverage industry tools (e.g. SAP) and apply management practice in real-world, industrially-informed settings.  • Thesis research focused on cybersecurity for small enterprises: formulated a framework to assess both economic costs of cyber threats and corresponding risk assessment — combining quantitative cost modelling, qualitative risk factors, and mitigation strategies suited to SME constraints.
University of Northampton 2011-2014
BA (Hons) Business & Economics
Studied economics and business strategy with a dissertation on the impact of Keynesian policies on UK businesses, gaining strong analytical and research skills. • Gained solid grounding in both micro- and macro-economic theory, business management, finance, marketing, and quantitative methods. • Developed skills in critical thinking, data analysis, economic modelling, and interpreting how government fiscal and monetary policy influences business operations and environments. • Dissertation investigated how Keynesian policies (e.g. government spending, taxation, demand stimulation) affect UK firms—focusing on business growth, competitiveness, and risk in different industries. • Demonstrated ability to research complex economic issues, articulate policy-business linkages, and provide evidence-based insights useful for strategic business and economic decision making.
Work & Experience
Balfour Beatty Vinci 05/20/2024
Risk Manager
• Developing and implementing comprehensive risk management strategies, policies, and procedures aligned with the company's objectives and risk appetite. • Conducting thorough risk assessments to identify, analyse, and evaluate potential threats across all business areas. • Collaborating with business unit leaders to establish and improve risk management capabilities and practices. • Designing and implementing risk mitigation controls, contingency plans, and crisis management protocols. • Providing expert advice and support to business streams, including guidance on major contracts and liaison with external customers. • Leading the development and delivery of risk management education and training programs throughout the organisation. • Monitoring and evaluating the effectiveness of risk management systems, challenging business units on their risk management success. • Preparing and presenting clear, concise risk reports to senior management, offering actionable insights for decision-making. • Ensuring compliance with relevant industry standards and regulatory requirements. • Collaborating with assurance and business efficiency teams to align risk management activities. • Coaching and developing team members to build high-performing risk management capabilities. • Promoting a culture of risk awareness and zero harm throughout the organisation. Key Achievements: • Developing and implementing risk management methodologies across six business units, resulting in a 15% reduction in overall risk exposure. • Collaborating with the Commercial team to align activities, resulting in a 20% improvement in overall risk management efficiency. • Delivering monthly reports to group leadership, demonstrating a 25% improvement in risk management system effectiveness over 10 months.
KBR 08/07/2023 - 05/17/2024
Risk Practitioner
• Developed and implemented risk management policies and procedures to identify, assess, and mitigate risks. • Collaborated with other departments to ensure that risk management strategies are effectively integrated into organisational processes. • conducted risk assessments to identify potential risks and develop risk management plans. • Developed and maintained relationships with internal and external stakeholders, including regulators, auditors, and insurers. • Ensuring compliance with relevant laws, regulations, and industry standards. • Developed and delivered risk management training programs to employees at all levels of the organisation. • Participated in the development and implementation of business continuity and disaster recovery plans. • Developed and implemented risk management policies and procedures • Communicated effectively with internal and external stakeholders at all levels of the organisation • Developing and delivering risk management training programs. • Produced risk reports as required, in a timely manner, supporting effective communication of threat & opportunity status. • Conducted quantitative risk assessment (cost and schedule) to inform project contingency levels using, @risk and Safran. Key Achievements: • Implemented and enforced rigorous risk management protocols, conducting regular audits and compliance checks; achieved an impressive 50% improvement in regulatory compliance and successfully reduced legal disputes by 20%. • Championed the integration of risk management strategies across departments, fostering a culture of proactive risk mitigation, leading to a 30% decrease in legal disputes and ensuring business continuity. • Ushered a comprehensive risk assessment across multiple projects, identifying 20+ potential risks and developing tailored risk management plans to mitigate impact and ensure project success.
Turner and Townsend 08/03/2022 - 08/04/2023
Senior Risk Manager
• Undertook duties on a range of high-profile projects across Heathrow Airport. Ensure the successful delivery of risk management services in a consistent, professional manner with the aim of exceeding client expectations. • Implemented effective risk management activities to actively reduce risk exposure and uncertainty on projects & programmes. • Supported development and implementation of risk management approaches/systems for clients, incorporating best practices and procedures. • Facilitated workshops and engaged with project teams to ensure the effective implementation of risk management. • Identified ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager- Process improvement. • Completed risk analyses using industry-recognised software and databases to undertake quantitative Cost and/ or Schedule Risk Analyses. • Produced risk reports summarising outputs to suit the needs of the project and programme. • Supported the development of new risk management processes, procedures, and tools as part of continuous improvement and innovation. • Implemented and supported the implementation of an integrated risk management framework across the major capital programme for Heathrow Airport. • Facilitated, identification, assessment and prioritisation of threats, opportunities, and issues within the sub-programme. • Provided assurance of risk management activities to ensure compliance with the process of using risk data to inform investment planning. • Training/mentoring personnel to establish a risk management culture in an organisation. • Produced risk reports as required, in a timely manner, supporting effective communication of threat & opportunity status. • Conducted quantitative risk assessment (cost and schedule) to inform project contingency levels using, @risk and Safran. Key Achievements: • Directed the execution of risk management services on a range of high-profile projects at Heathrow Airport, consistently exceeding client expectations and achieving a 30% reduction in project-related incidents. • Engineered and executed risk management strategies for clients, integrating industry-leading best practices and procedures; achieved a 30% improvement in risk assessment accuracy and a 10% reduction in potential financial losses. • Developed and implemented robust risk monitoring framework, analysing risk exposure against budgetary constraints; optimized tracking and auditing methodologies resulting in a 20% reduction in financial discrepancies, enhancing overall financial stability and compliance. • Led the successful implementation of a comprehensive risk management framework for Heathrow Airport's major capital program, improving project efficiency and reducing potential risks, resulting in a 30% increase in on-time project delivery and saving £1.5 million in potential costs.
Network Rail 01/03/2022 - 08/05/2022
Integrated Risk Manager
• Part of the NW&C Region which consists of three routes – Northwest, Central and West Coast South – and a regional team supported Regional Major programmes & Professional services. • Provided specialist input to support line managers in developing plans that: identified risk; assessed their impact on the business; and identified mitigation measures and internal controls necessary to manage risk appropriately. • Provided leadership and guidance in the concept of risk management, value management and lessons learnt to drive resilience and Business Continuity • Provided specialist advice to managers to enable the prioritisation of business risk using the integrated risk process, thereby supporting the development of a suitable risk-based business plan and an independent, coherent, and consistent evaluation of risk across the business. • Monitored compliance with risk management processes, criteria, and procedures to support the functions in achieving compliance with the process. • Aligned and maintained business unit risk data with the strategic risks, and owned and managed a high-level risk register for the business. • Facilitated risk workshops to educate attendees about their role, the process, the assessment criteria, and their post-workshop responsibilities. • Identified and implemented quality and efficiency improvement initiatives and built and maintained courteous and effective working relationships. • Explored and created new ways to resolve problems with processes, technology, or team members to improve overall efficiency. • Enhanced working relationships by participating in team-building activities and thrived in a fast-paced environment with energy and enthusiasm. • Key Achievements: • Guided line managers on risk identification, analysis, and mitigation, enabling the implementation of proactive risk management processes that decreased risk incidents by 20% and strengthened business resilience. • Developed risk management strategies for Northwest, Central and West Coast South regions to promote effective communication and objective delivery, leading to an increase in the accuracy of regional audits by 10%. • Spearheaded the integrated risk management process, driving engagement and collaboration between business units, governance, and commercial departments; improved risk assessment accuracy by 20% and reduced time spent on risk mitigation by 15%.
Network Rail 10/29/2018 - 01/03/2022
Policy and Risk Analyst
• Maintained and improved the risk management process, aligning it to the risk principles and the context of the organisation. • Completed qualitative, quantitative, and business risk assessments to provide the best advice to the NRT Director and Risk Owners • Facilitated identification and analysis of strategic, operational, and significant risks. • Supported NRT Senior Risk & Compliance Manager in the development of risk processes and procedures. • Provided support to NRT business managers in the articulation and management of risks and associated mitigation actions. • Developed NRT Security Policies, Standards and Procedures, ensuring that they are aligned to the NR business information security requirements and NRT accreditation requirements. • Supported NRT Audit and Compliance manager in accreditation requirements and security control definition. • Implemented NRT security policies and procedures that align with the overall NR Information Security principles by building strong working partnerships across the Company. • Periodically and Quarterly Presented Risk Review reports are presented to the NRT Director and the Head of departments for ERR, BAC and periodic meetings • Collaborated with the team and lending institutions to reduce risks and assist with the decision process. • Conducted advanced policy and compliance audits, liaising with internal and external auditors to ensure optimum results. Key Achievements: • Implemented a streamlined time-saving process by introducing automated data analysis tools, resulting in a 40% reduction in manual data processing time and improving decision-making accuracy. • Developed and implemented a streamlined Risk process for the department, resulting in a 40% reduction in error rate and a 25% increase in operational efficiency. • Improved risk awareness and culture by aligning top-down and bottom-up approaches. • Pioneered the establishment of a Risk Representative position in every department, revolutionising the report quality and risk assessment process; achieved a 30% increase in risk identification and enhanced risk management capabilities organisation-wide.
Barclaycard 09/05/2016 - 10/26/2018
Fraud Analyst
• Investigated and worked on my own initiative to identify suspicious activities to mitigate fraud losses and drive performance. • Provision of intelligence to Fraud Strategy and the ability to improve the process. • Analysed and interpreted data from various sources with a high level of quality awareness • Actively involved with problem-solving and dealing with contentious issues whilst maintaining excellent customer service • Mitigated losses to Barclaycard and Bank through different channels, including applications and plastic card products, whilst maintaining an excellent level of customer service. • Met all FCA regulations concerning Vulnerability. • Analysed and interpreted data from various sources to make decisions in the best interests of customers and the business; actively involved with problem-solving and dealing with contentious issues whilst maintaining excellent customer service. • Actively contribute and develop initiatives within fraud operations, including colleague, customer, and community schemes • Supported collaboratively, Fraud Vulnerable & Care Team Leader with specific deliverables. • Key Achievements: • Orchestrated proactive problem-solving approaches, ensuring prompt resolution of contentious issues; implemented customer feedback loop resulting in a 20% improvement in overall customer experience and a 10% increase in repeat business. • Implemented proactive measures to prevent, detect, and deter cases of financial fraud and irregularities; identified and mitigated potential risks, resulting in a 30% decrease in fraudulent activities and safeguarding company assets. • Facilitated customer feedback sessions, employing neutral questioning techniques that encouraged honest input and enabled valuable insights for product improvements, resulting in a 20% increase in customer satisfaction ratings.