About Me
- An experienced and personable lead engineer with excellent service support knowledge and interpersonal skills, which have led to strong working relationships with both colleagues and customers up to C-Suite level.
- Has over 20 years of progressive expertise from Desktop Support leading into Endpoint Management, End User Computing, and IT Service Delivery, with the good fortune to have worked for various prestigious companies in different industries.
- A competent and confident Lead Engineer in the Intune Endpoint Management arena, with plenty of exposure to Azure Entra ID, Microsoft Defender for Endpoint, Azure Virtual Desktop and Tenant administration, as well.
- Proven track record in leading Windows 11 migrations, managing Intune and AVD environments, and driving continuous improvement initiatives.
- Adept at leading transformation initiatives, delivering adaptive technology solutions, and advocating for Veteran and other Affinity Groups, including Pride, BAME, and Diversability.
- Mentoring team members, and delivering high-impact IT solutions across corporate and Defence sectors.
- Leading without authority on projects and support advice to senior line managers.
Education
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Work & Experience
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Skills/ Technologies
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Certifications
1998
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Read my CV, please