mbdrake76
About Me
Work & Experience
Supermassive Games Ltd.
IT Infrastructure Engineer
Working in a small team alongside the desktop and facilities teams, my responsibilities included: Managing and maintaining studio infrastructure including networking (switches, firewalls, VPN equipment, multi-site connectivity through VPLS) Administering remote access, media transfers between studio and vendors, and license management Managing Perforce servers, asset management of equipment and software Maintaining Microsoft 365 services including MS Teams, SharePoint, SSO integration with third-party services Managing Active Directory, VMware vCenter and ESXi servers with associated SAN and NAS storage clusters Operating services on AWS and Azure cloud platforms Performing daily backup checks across the estate (Commvault) to ensure consistent and reliable backups Working with third-party vendors to develop and provide continuous health checks of backup systems Handling helpdesk tickets ranging from network/server issues to storage allocation and data wrangling Managing infrastructure used to build games in production Recently introduced new MASV file transfer service to replace aging FTP server Managing VPN server infrastructure (licensing, upgrades, VM replacements) Writing Ansible scripts for DevSecOps purposes Skills: Infrastructure · Servers · Bash · macOS · Networking · Cloud Computing · Firewalls · Email Systems · Storage Systems · Technical Support · Linux · Microsoft Office · Systems Administration · Computer Hardware · Amazon Web Services (AWS) · Windows Server · Domain Name System (DNS) · Red Hat Enterprise Linux · Windows
KPS UK
Senior Systems Administrator
Senior systems administrator responsible for: Managing backend infrastructure for multiple high-end e-commerce clients across AWS, Google Cloud, and SAP Cloud platforms utilizing SAP Hybris Rewrote scripts required to maintain client Google Cloud platforms Handling SEO-related tasks through nginx maps configuration Implementing CloudFlare/Akamai edge security and origin protection Managing Rackspace WAF, IDS, and load balancing systems Supporting business infrastructure including desktops, laptops, network connectivity, VPNs Deployed Dell laptop/desktop fleet and Sophos Central Advanced Intercept-X with EDR Implemented Ubiquiti Wi-Fi infrastructure (APs, switches, and services) Developing BYOD policies and managing Apple devices through Apple Business Manager and JamF Migrated vulnerability scanning from Tenable to Qualys with web application scanning Set up VMware ESXi servers for network management and virtualization Migrated .NET projects between Rackspace accounts to new Windows Server versions Provided out-of-hours infrastructure support (1 week in 2) Skills: Device Management · Infrastructure · New Relic · Servers · Ubuntu · Bash · Customer Support · macOS · Virtualization · Apache · Google Cloud Platform · Networking · HTML · E-commerce · Cloud Computing · Centos · Switches · Firewalls · Email Systems · Storage Systems · Technical Support · Linux · Web Application Firewall · Nginx · Office 365 · Google Workplace · Debian · Virtual Private Network (VPN) · Microsoft Office · Systems Administration · Computer Hardware · Web Analytics · WordPress · G Suite · Amazon Web Services (AWS) · Windows Server · MySQL · Perl · Domain Name System (DNS) · Operating Systems · Load Balancing · Red Hat Enterprise Linux · Windows
Memset Ltd.
First Line Team Leader & Senior Systems Administrator
Managed a team of junior system administrators providing first line operations support Supported 750 dedicated customer servers and 3,500 virtual servers on 300 Xen-based Dell servers Provided support via email (Request Tracker/OTRS) and phone Supported CentOS, Debian, Ubuntu Linux, and Windows Server 2008 R2/2012/2016 Provided out-of-hours emergency support as part of on-call rotation (1 week in 8) Personally responsible for all customer backups (Linux and Windows) Project manager for SquirrelSave online backup service Tested and developed cross-platform backup client (Windows, OS X, Ubuntu Linux) QA testing for Memstore CDN platform (OpenStack), IPv6 tunneling, and internal beta projects Skills: Device Management · Infrastructure · Servers · Ubuntu · Bash · Customer Support · cPanel · PHP · macOS · Virtualization · Apache · Google Cloud Platform · Networking · HTML · E-commerce · Cloud Computing · Centos · Switches · Firewalls · Email Systems · Technical Support Manager · Management · Storage Systems · Technical Support · Linux · Web Application Firewall · Nginx · Office 365 · Google Workplace · Debian · Virtual Private Network (VPN) · Microsoft Office · Systems Administration · Computer Hardware · Web Analytics · WordPress · G Suite · Amazon Web Services (AWS) · Windows Server · MySQL · Perl · Domain Name System (DNS) · Operating Systems · Load Balancing · Red Hat Enterprise Linux · Windows
Imagineer Systems
Systems Engineer
As the sole systems engineer: Provided internal systems support for developers’ workstations and servers Managed company website and customer forum system (CentOS-based Xen VMs) Set up and maintained OS X-based X-Serve build system for Academy Award-winning Mocha tracking software Tested new storage options for products in development Hardware technical support for customers worldwide Traveled to Munich and New York for hardware/software setup Filmed promotional video for NAB 2008 show in Las Vegas featuring VFX community interviews Transitioned from self-hosted Zimbra email to Google Apps for Business (now G Suite) Skills: Infrastructure · Servers · Ubuntu · Bash · Customer Support · PHP · macOS · Virtualization · Apache · Networking · Cloud Computing · Centos · Switches · Firewalls · Email Systems · Storage Systems · Technical Support · Linux · Google Workplace · Virtual Private Network (VPN) · Microsoft Office · Systems Administration · Computer Hardware · G Suite · MySQL · Domain Name System (DNS) · Operating Systems · Red Hat Enterprise Linux · Windows
The Moving Picture Company (MPC)
Production Systems Administrator
Part of a small team responsible for: Administering equipment for visual effects production on major feature films and television Managing web servers, email servers, FTP servers, firewalls, switches, render farm, and artist workstations Led firewall migration from Sun-based Checkpoint to Juniper and Fortigate network appliances Implemented VLAN-based network segregation using HP Procurve equipment Coordinated IPSec VPNs between major film studios and clients Maintained several hundred IBM-based CentOS Linux render farm machines Supported ~200+ artist workstations running CentOS (some with VMware for Windows/Photoshop) Storage systems management (provisioning, monitoring, disk replacement) Provided out-of-hours on-call support Visited film studios in UK and abroad for special projects Skills: Infrastructure · Servers · Bash · Customer Support · PHP · macOS · Apache · Web Development · Networking · HTML · Cloud Computing · Centos · Switches · Firewalls · Email Systems · Storage Systems · Technical Support · Linux · Google Workplace · Debian · Virtual Private Network (VPN) · Microsoft Office · Systems Administration · Computer Hardware · WordPress · G Suite · MySQL · Perl · Domain Name System (DNS) · Operating Systems · Juniper Networks Products · Red Hat Enterprise Linux · Windows