Work & Experience
Platform X Communications (formerly TalkTalk) 12/15/2015 - 03/07/2025
Product Quality Assurance Engineer
Product Quality Assurance Engineer testing TV set-top boxes and apps (including Android TV, BBC iPlayer, BBC Sounds, Google Assistant and Alexa virtual assistants and recommendation systems). I was recognised and received a Shout Out Winners Award for my testing. I initially tested TalkTalk's Wi-Fi routers, Wi-Fi extenders, power-line adapters and other customer premises equipment. I also tested telephony products such as CallSafe. Responsibilities included Software testing Non-functional testing Integration testing Performance testing Requirements analysis Test strategy Test planning Test suite creation Writing technical documentation Writing test cases/scripts Executing manual test cases/scripts Executing automated test scripts Defect reporting Cross-function collaboration Liaising with external partners Writing test reports Writing user guides Tools: Jira, Zephyr Scale, BDD/Gherkin, MS Test Manager, Android Debugging Bridge (ADB), Wireshark, MS Word, MS Excel, MS Powerpoint, MS Office 365 Environments: Microsoft Windows, Linux, Android, iOS, Mac OS X, TCP/IP, Google, Amazon, Java/Selenium
Vix Technology 12/04/2015 - 12/14/2015
Test Engineer/Technical Test Lead/Test Lead
Testing an automated fare collection system. The system used databases: Oracle and PostgreSQL servers. I was made technical test lead and then test lead on projects. (See recommendation section below.) Responsibilities included Testing software systems User acceptance testing Test organisation Test suite creation Writing technical documentation Writing test strategies/plans Writing test cases/scripts Executing manual test cases/scripts Defect reporting Liaising with external partners Writing test reports Training new testers Cross-function collaboration Environments: Oracle and PostgreSQL servers, web services Tools: SQL Developer, Tortoise (SVN), Clearquest, Jira, TestLink, Google Workspace Languages: XML
Amey 01/02/2001 - 02/24/2012
Senior Tester
Testing customer information systems (audio and graphical media ), building management systems, fault management systems and performance of maintainer tools, which had databases at their core: Oracle and MS SQL servers. Responsibilities included Testing software systems Acceptance testing Writing technical documentation Writing test strategies/plans Test suite creation Writing test cases/scripts Writing test reports Liaising with external partners Writing Transact-SQL scripts Writing user guides Cross-function collaboration Environments: Oracle and MS SQL servers Tools: SQLPlus, SQL, Transact-SQL, XMLSpy, Clearquest, Bugzilla, Windchill document management system
Avery Berkel 03/20/2000 - 07/21/2000
Software Engineer
Software development for retail weighing machines. Responsibilities included Troubleshooting software bugs Writing an API reference Tools: Visual C++, Visual Sourcesafe
Gordano 08/19/1996 - 02/04/2000
Support Engineer
Support of a mail server and list server. Both had web UIs. Responsibilities included Troubleshooting customer's problems Advising customers on best use of products
GEC Plessey Telecommunications 05/04/1992 - 07/28/1995
Training Officer (Senior Tester)
I worked for the Technical Training Department of the Telecommunications Systems Group. My portfolio consisted of software languages, design methods and tools and I was responsible for the presentation and updating of the courses. I was promoted from training tutor to training officer (senior trainer) and received a GPT Individual Contribution Award for my customer service. I was once described as an 'excellent and understanding lecturer' by a student in a course assessment for a ANSI C programming course. Responsibilities included Presenting training courses in ANSI C Programming, Fagan Inspections and Engineering Review Participants, Fagan Moderators, Call Processing Subsystem Software, System X Model User and the System X Operating System. Writing training materials
GEC Plessey Telecommunications 08/01/1988 - 05/01/1992
Technologist (Software Development and System Proving)
I worked for the Telecommunications Systems Group on the software development and system proving of System X telephone exchange: the Application Transfer Process (ATP) and Digital Subscriber Switching Subsystem (DSSS). ATP checked data integrity during system extension. We used a development and test framework for writing and running test automation scripts. Responsibilities included Integration testing Test suite creation Troubleshooting software bugs Writing software documentation Test automation
Dept. of Electrical and Electronics Engineering, University of Liverpool 09/03/1984 - 05/30/1986
Experimental Officer
I worked for the Arc Research team at the Dept. of Electrical and Electronics Engineering, assisting research students and research assistants in their experimental work. Their research involved the world of power, heavy electrical engineering and circuit breakers.
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