Joe Stringer
About Me
Work & Experience
Koplus UK 05/19/2025
Sales Manager
Moving industry and role into Sales has allowed me to add other skills to my career. Key parts of my role include client management for existing/new business, completing site surveys and hosting showroom visits whilst displaying high level knowledge of our products. • Maintaining strong relationships with existing clients. • Developing new customer accounts, identify sales opportunities, helping to achieve both individual and team sales targets. • Hosting showroom visits, attending client meetings, and offer product knowledge to support their needs. • Completing on-site surveys ahead of sales and installations to ensure the space is suitable, accessible and safe to work. • First point of contact for client challenges, ensuring they are resolved efficiently and to the client’s satisfaction. • Leading the setup for HubSpot (CRM system).
SY Seafinn Sailing 09/30/2024 - 11/02/2025
Deck Crew
I joined as deck crew to experience what was a long-term dream of sailing the open ocean. Throughout the journey, I thrived on working as a team with what were total strangers before boarding. We worked through issues together, and under pressures of 5 metre waves crashing over the boat at some points. I thoroughly enjoyed the high intensity of having to solve issues on the move and the comradery that comes with being together for 24hr a day, for nearly a month. At one point, I was awake for 46hr covering other shifts due to seasickness, and everyone helped where needed to get the job done. • Carried out risk assessments daily (per shift every 7hr) to ensure safety of the vessel and crew. o Check safety lines were connected and strength tested. o Ensure lines were tied off, preventing trip hazards and loose rope into the propellor. o Lifejacket testing & harnesses ready to go in case of main mast issues. • Fixed ‘stay’ sail coming off mid-sail, hoisting sleeper and replacing main bolts to secure sail.
Adylic 05/23/2022 - 09/27/2024
Project Manager
Sole project manager for the product side of the business, I worked closely with the product owners, developers, designers and CIO/SLT, to produce and deliver the roadmap. This consisted of over 15 projects at a time, with usually 5 or more running concurrently. • Provided estimations/communications for client work, agreeing timelines for completion. • Co-managed the product dev teams, running retrospectives for continuous improvement of the team. • Carried out risk assessments on projects. • Created and implemented change processes for the product team within a high-pressure environment, with constantly changing priorities. • Halved the delivery time by creating a collaborative relationship between Adylic/parent company tech teams. • Managed a rebuild of the main application, handling pressure from internal and external stakeholders. • Managed the migration of all staging and production resources within AWS, working with the parent company cloud team.
David Phillips Furniture Ltd. 01/04/2021 - 05/20/2022
Business Process Analyst / IT Project Manager
Combining the roles, I helped manage the IT team, as well as working with the developers, infrastructure engineers and business teams, to implement a change policy and a brand-new asset management tool. • Planned IT projects and assigned the resource accordingly. Held project scrums, daily and weekly. • Designed, tested, planned further phases of a new asset management tool created by David Phillips (Vamos). • Spent 4 weeks on the vans to learn the business first-hand and test the new app. • Created, agreed and implemented a change process for the technical teams. • Key in organizing the roadmap for the asset tool, managed multiple phases in an agile way for continuous improvement. • Managed the IT team on a day-to-day basis. • Documented and reviewed processes, leading process mapping sessions for the business, automating where possible. • Reduced monthly mobile costs from £2500 to £850.
Marsh and McLennan Companies Ltd. 04/15/2019 - 11/27/2020
IT Business Analyst
Following my business at the time being acquired, continued running the support team, as well as the 2yr long project of migrating all financial data across to Oracle and handling communications for the change teams. • Oversaw the change management policies for around 5,000 employees. • Created communication & training policies, plans, templates that are still used by all teams in the tech side of business. • Delivered a communications plan for major hardware upgrade, ensuring comms were delivered in a timely manner. • Continued leading 3 support members in Mumbai and assisted with the migration of JLT (acquired business) users into MMC's Oracle financial application suite following the acquisition.
Jardine Lloyd Thomson Ltd 11/23/2015 - 04/12/2019
Support and Training Controller
Setup and ran the support team in Mumbai and worked across all stages of the software lifecycle on multiple large projects, including a worldwide expense system upgrade. • Set up and managed the JLT finance systems offshore support team, consisting of 3 staff members. • Ensured knowledge transfer throughout the team by creating and maintaining a knowledge base. • Presented several application demonstrations to over 50 key stakeholders in the Kuala Lumpur and Mumbai offices. • Negotiated a new contract with IMS vendor, delivering £20k per year savings by providing in-house training. • Worked on installations, UAT, system testing and communications for the invoicing and ledger applications. • Maintained SQL databases for the global general ledgers and expense management systems. • Created detailed documentation on the financial systems, including year-end and payment run processing.
Mott MacDonald 06/04/2012 - 11/20/2015
Service Desk Analyst
Quickly became the dedicated VIP ticket handler on the service desk due to my customer handling, posting high resolution numbers consistently and worked closely with the 2nd and 3rd line IT support teams on customer queries and issues. • Logging tickets, creating reports, running reports, escalating to the relevant IT teams via ServiceNow. • Dealt with customer complaints as the escalation point in the team. • Worked to set SLAs for call response and first line fix. • Ensure External Vendors have completed work to the user’s satisfaction and in accordance with SLAs.
Post Office 06/06/2011 - 05/31/2012
Floor Manager
During my college years, worked part-time for Post Office Ltd as Floor Manager. My duties included overseeing the team’s cash/stock balancing, helping with the rota for staffing hours, complaint handling, dealing with customer queries and auditing clerks tills.