Jason Noble

PayComplete 12/02/2024 - 11/30/2025

VP Customer Solutions

Appointed to the executive team to lead global customer success and solutions, combining account management, pre-sales, professional services and delivery across global customers. Built a customer solutions team delivering value across software and hardware for enterprise finance clients. Partnered cross-functionally with product, sales and marketing to align customer journey touch points. Strengthened customer advocacy programmes and enhance the overall customer experience. Drove operational governance with structured QBRs, account reviews and success planning for enterprise clients. Built executive relationships and drove cross-functional collaboration to support international GTM strategies.

Vinli

VP Global Customer Success

Hired as a member of the executive leadership team and general manager for the EU team, building, leading and scaling EU business development and operations, and the global customer facing teams - including customer success, support, implementation, onboarding and account management. Business unit leadership for regional and client facing teams. Owned key enterprise accounts, leading onboarding, training and value realisation, achieving NRR of 125%. Delivered success plans and QBRs aligned to client strategy and expansion goals. Acted as trusted advisor to C-level stakeholders, accelerating adoption and reducing support demand. Championed cross-functional collaboration between sales, product and engineering to improve customer outcomes.