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jaycoo

jaycoo

Digital Transformation Innovation & R&D Product Management Software Engineering & Development
johncoop@gmail.com
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About Me

Strategic and delivery-focused executive with deep experience leading transformation across fintech, banking, and mobile. Proven track record delivering complex, high-value programmes from concept to scale (0 to 1), often in highly regulated, global environments. Combines technical depth with commercial acumen to drive innovation, launch market-first products, and deliver sustained business value. Trusted leader known for aligning technology, operations, and product strategies to execute at pace. Skilled in building high-performing teams, managing multimillion-pound budgets, and navigating stakeholder ecosystems across financial services and tech.

Education

University of Portsmouth 1995

BEng Electronics and Computing

Work & Experience

The Payment Firm 07/01/2024 - 06/27/2025

Head of Engineering

• Led end-to-end development and launch of an embedded finance platform (KYC, SCA, CoP, Core & Open Banking). • Managed offshore Agile teams (BA, architects, developers (8), QA, DevOps) across Bulgaria and Malaysia. • Owned supplier relationships and platform governance; ensured compliance with PSD2, SCA, and FCA expectations. • Delivered multi-processor, multi-bureau card issuing stack and embedded B2B2C frameworks.

Barclays 06/28/2024 - 12/05/2022

Head of Feature Store

• Created a new revenue-generating digital marketplace within the Barclays app. • Negotiated partner deals with major brands and defined tech/API requirements for scale. • Used payments data to personalise offer targeting and prioritise onboarding. • Delivered 66% faster partner onboarding and 90% tech cost savings through automation.

Barclays 09/02/2019 - 11/25/2022

Head of Product Sports Loyalty

• Led cross-functional product and delivery teams (13 FTE + 2 Agile squads, 24 developers). • Built new sports card propositions including affiliate management and loyalty integrations. • Delivered SDK/API-based fan card management for partners with simplified KYC journeys. • Managed full product P&L and operational frameworks, ensuring regulatory alignment.

Barclays 04/27/2015 - 08/30/2019

Head of Innovation and Partnerships, Mobile Payments

• Drove R&D efforts for conversational commerce and API-based payments. • Initiated partnerships with ecosystem players including device manufacturers, fintechs, and telcos.

  • Experience
    20+ Years
  • Languages
    English
  • Qualification
    Bachelor Degree
  • Views
    14
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