About Me
Exceptional and decisive Chief Operating Officer recognised for delivering outstanding commercial performance, driving strategic innovation / transformation and for igniting positive stakeholder engagement. Proven across a range of high-volume retail, financial and digital service-oriented environments where customer experience is a prerequisite to performance.
An energetic, empathetic and collaborative leader, with a hands-on style and a reputation for providing unambiguous direction. Applies a straightforward ethic – ‘we do things right and we are in this together’ – that binds teams into a single cohesive and committed workforce, often achieving the unachievable. Applies digital technology to amplify human performance.