About Me
Experienced and highly accomplished IT leader with over 20 years of delivering success. Designing and
managing enterprise-grade infrastructure, cloud services, digital workplace solutions and operations
across financial services, logistics, and consultancy sectors. Proven track record of aligning IT capabilities
with organisational goals, managing multimillion-pound budgets, and delivering innovative solutions and
IT operations in highly regulated environments. A strong communicator and mentor with hands-on
expertise across infrastructure, cybersecurity, vendor management, service delivery and regulatory
compliance (FCA, GDPR, ISO, SOX). Prince2 and ITIL-certified with recent Azure, Microsoft 365, and
cybersecurity accreditations.
Education
City of London Polytechnic 1991-1992
BTEC National Diploma in Interior Design
Kent Institute of Art & Design 1990-1991
BTEC National Diploma in Spatial Design
Longfield Upper School 1984-1990
A-Levels & GCSEs
Work & Experience
A.G.A.N. Limited 01/01/2025
Owner / IT Director
Delivery of IT consultancy services, specialising in infrastructure upgrades, cloud migrations, data centre migrations, network management (WAN/LAN/VPN), including remote working and secure access solutions. IT strategy & management, vendor management, project management, backup/disaster recovery planning and solutions implementation. Conducted comprehensive IT and IT security audits and implemented tailored solutions to align IT capabilities with client business goals, including operational and incident management best practices. Managing and mentoring incumbent personnel to deliver required operational improvements, utilising ITIL best practices. Implemented improved operational and security focussed business processes and procedures. Technologies Utilised: Microsoft 365 (Teams, SharePoint, Exchange Online), Azure AD, VMware, HPE/Aruba, Sophos, Xcitium, MFA, SaaS/IaaS/PaaS, ITIL.
Sabbatical / Career Break 10/01/2023 - 12/31/2024
Fulltime Carer
Helping to provided care and support for my father during the final year of his life. As he faced the relentless decline in his health, due to his ongoing battle with Alzheimer’s and Dementia.
Integrafin Services Limited (Transact) 10/17/2016 - 10/01/2023
Head of Information Technology
Directed the IT strategy and operations for this multi-award-winning financial services platform, supporting 230,000+ customers and 7,800+ advisors. Managed a £4M IT budget and a team of 30+ IT professionals, ensuring seamless delivery of IT systems and services. Designed and implemented a private cloud delivery model, providing a PaaS to support customers and an IaaS environment for application development teams in Australia. Developed an agile IT infrastructure, enabling the company’s successful IPO on the London Stock Exchange, and FTSE 250 position in 2018. Key Achievements: Increased funds under direction from £25B to £58B by scaling IT infrastructure and improving operational services. Achieved zero cybersecurity breaches by developing a defence in depth cybersecurity strategy. Incorporating an AI-driven threat detection systems, robust user training programs and the removal of legacy/obsolete systems. Migrated legacy systems to a virtualised private cloud, enhancing operational resilience, improving environmental performance and reducing system downtime. Enabled compliant remote working for 500+ employees prior to the COVID-19 pandemic. Technologies Utilised: Microsoft 365 (Teams, SharePoint, Exchange Online), Azure AD, VMware, HPE/Aruba, Sophos, Xcitium & Darktrace security tools, MFA, IaaS/PaaS, ITIL.
Interactive Data / ICE Data Services 09/07/2015 - 10/28/2016
Technical Support Group Manager (Server Infrastructure)
Managed global support for Price & Reference Data systems across UK/US/APAC regions. Streamlined global support processes to adopt a follow-the-sun support model across UK/US/APAC. Oversaw infrastructure comprising physical and virtual systems, SAN/NAS storage, and nine petabytes of data backups. Key Achievements: Improved system uptime to 99.98% by optimising monitoring and capacity management processes. Reduced operational costs by renegotiating major vendor contracts with Dell, HP, and IBM
A.G.A.N. Limited 02/02/2015 - 09/04/2015
Owner / Director
Delivered IT consultancy services, specialising in infrastructure upgrades, cloud migrations, and IT strategy. Conducted comprehensive IT audits and implemented tailored solutions to align IT capabilities with client business goals. Planned and deployed Microsoft 365, virtualisation & disaster recovery solutions.
Europa Worldwide Logistics 09/05/2011 - 12/19/2014
Head of Information Technology
Directed IT strategy for 13 locations with a £1.5M annual budget. Reorganised IT personnel, implemented appraisals, and introduced internal training programs enhancing team performance and operational IT delivery. Key Achievements: Cut maintenance costs by £750K annually through vendor renegotiations and process improvements. Migrated legacy email systems to Microsoft Office 365, saving £52K in licensing fees over three years. Enhanced system performance by 75% through virtualisation and infrastructure redesign.
Aston Carter / Allegis Group 06/11/2007 - 07/04/2011
Group IT Manager
Developed and implemented global IT strategies for an international user base in excess of 350 people. Managed global communication systems, IT infrastructure, and disaster recovery planning. Key Achievements: Successfully migrated the company’s server farm to a secure Tier 3 collocation facility. Delivered IT infrastructure for multiple Greenfield sites across Europe and Asia, all within budget and tight deadlines.
Specac Limited / Smiths Group PLC. 07/16/2001 - 06/08/2007
IT Manager / Technical Project Manager
The Milestone School 01/08/2001 - 07/13/2001
ICT Technician / ICT Manager
A.G.A.N. Limited 08/28/2000 - 01/05/2001
Owner / Director
Countryside Foods Limited 01/09/1995 - 08/11/2000
Owner / Director
Portfolio
