Work & Experience
Stirling Citizens Advice Bureau 11/01/2024
Board Trustee & Secretary
Responsible for the strategic management, including oversight of planning, evaluation, staffing, managing finances and ensuring legal and regulatory compliance. Helping to set policies and plans and supporting project development. Representing the bureau at external meetings, networks and events. Leading the IT & Digital sub-group.
Ofgem 11/27/2023
Senior Delivery Manager
• Leading multiple programmes and projects, utilising both agile and waterfall methodologies as appropriate, including infrastructure upgrades and refreshes, migration to Azure and software and application development and implementation - modernising the operating environment, significantly improving user experience and enhancing interactions with energy suppliers
GlobalLogic UK&I 02/01/2022 - 04/28/2023
Head of Transformation Advisor
• Establishment of a Transformation Advisory to facilitate pro-active, strategic based relationships, instituting design led, strategic advisory services • Successfully onboarded and built a team that could deliver new capabilities in the Data, Experience, Payments, DevOps and ITSM arenas • Established relationships with other delivery units across the company with the parent company (Hitachi) • Established new business initiatives with and successfully led multiple global largescale (multi-million) programmes and digital transformations for major clients including NatWest, Citigroup (US), BP, Experian and Jack Henry (US) – particularly delivering on a complex engagement with Citigroup in the US, where I led teams from Hitachi and GlobalLogic in the UK, US and India and delivered Citi’s requirements on time and on budget, allowing me to scope an entirely new follow up engagement
Freeman Clarke 09/01/2021 - 12/31/2021
Fractional CIO
• Advised the board of a growing insurance company of necessary changes after assessing a large, multi-project transformation programme, including infrastructure cloud migration, BI, ERP and CRM implementation, software and portal development - enabling the securing of PE investment for future growth and business objectives
DB Results 04/05/2021 - 06/30/2021
Business Engagement & Program Manager
• Led the successful transition of IT systems from CommInsure (Commonwealth Bank) to AIA Insurance to facilitate government compliance
Vistra 06/03/2019 - 12/31/2020
Senior IT Programme Director
• United disparate global teams, including Infrastructure, Service Delivery and Architecture departments and an emerging PMO, to create a unified Global IT department, facilitating ongoing global M&As and significant growth plans • Successful delivery of multiple global programmes, projects and initiatives to consolidate platforms and services with a ‘cloud first’ objective
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