ChrisRoberts

Proffyn LTD 07/01/2024

Founder

Consultancy focused on providing product advisory, training and coaching services. Key Achievements: • Achieved $165k cost savings via a detailed review of ServiceNow implementation for large US insurer, to provide clear strategic direction, an executable action plan and enable effective decision making. • Prevented £100k in misaligned development spend for a consumer finance startup through the creation a detailed Product Vison & Strategy, resulting in a strategic pivot to a more viable niche. • Reduced development cycle time by 75% for a sports startup by implementing formal Product Operational processes, improve product quality and increase product velocity. • Reduced sales question cycle time from 24hrs to real-time by creating an AI knowledge base using latest technologies for Series-B Medical Startup, to provide real-time domain expertise to global sales team.

Global Relay 06/13/2022 - 03/13/2024

Group Product Manager

Global B2B Saas company, delivering compliance solutions in highly regulated industries. Key Achievements: • Increased ARR 14% to $190M by aligning 100+ software engineers and 20+ Technical Product Managers with high-priority business goals as a key member of Product Leadership Team. • Directly line managed 4 senior Product Managers. Achieved 100% promotion success for my team, through empathetic leadership and coaching, resulting in a 50% increase in employee satisfaction. • Secured $3.5M ARR deal, by ensuring accelerated delivery of optimised value with regular roadmap reviews and considered stakeholder management including CISO, VP of Information Security. • Increased output by 40% by growing the team across PMs and Engineering, introducing formal collaboration across Commercial, UX, Architecture functions and improving product operations. • Created the API strategy and oversaw execution of API-first development to integrate GR’s mobile app with the rest of the GR solution.

Aptitude Software Group PLC 09/01/2017 - 06/10/2022

Global Product Director

Global software & services company developing enterprise finance platforms to Tier 1 organisations. Key Achievements: • Secured $5M C-suite funding for Fynapse by defining vision/strategy and delivering a 100× prototype; owned P&L for a 15-person team to scale execution. • Oversaw the 0-1 development of Fynapse, securing a multi-$M contract from a major US telecom company, through multiple strategic client workshops, to refine product capabilities and validate market fit. • Grew ARR to over $15M for multiple enterprise products including the primary revenue driver, Aptitude Accounting Hub (AAH), a high-volume (TB), high-throughput (MM/Hr) data platform and rules engine. • Line-managed 2 PMs and guided 30+ engineers; safeguarded committed roadmap deliverables and drove predictable delivery using Agile/Scrum. • Lifted CSAT 15% by launching and chairing a quarterly Client Advisory Board, aligning the roadmap with strategic clients. • Owned end-to-end portfolio strategy; balanced stakeholder/client priorities and resources; set roadmap governance and provided regular C-suite updates to align teams and protect high-impact commitments.

Aptitude Software Group PLC 03/01/2016 - 09/01/2017

Senior Product & Presales Consultant

Global software & services company developing enterprise finance platforms to Tier 1 organisations Key Achievements: • Generated over $5M ARR, across successful global sales campaigns as the sole SME, delivering multi-day product workshops at CxO and EVP levels, to validate product capabilities and establish client trust. • Secured world's first IFRS17 contract, worth over $3M LTCV, by leading detailed workshops to EVPs at major Asian Insurance companies, to engage key prospects and accelerate market adoption. • Reduction in sales team on-boarding time by 66%, through the creation of a video-based training course on Aptitude’s key products.

Aptitude Software Group PLC 05/01/2009 - 03/01/2016

Technical Product Owner

Global software & services company developing enterprise finance platforms to Tier 1 organisations Key Achievements: • Project-managed multi-year, digital transformation programmes (>$2M annual budgets), leading up to 6 consultants on-site at Tier-1 investment banks across the City of London. • Delivered over $4M ARR, implementing the AAH platform at Tier 1 organisations globally: Leading a team of up to 4 engineers delivering platform-based client deployments using Agile/Scrum. • Reduced QA spend by up to 90%, by utilising global system integrators across multiple test programs, to accelerate project delivery and significantly cut implementation costs.