SENIOR PRODUCT MANAGER / OWNER
Uk
Key Skills
LEADERSHIP Strategy, Vision & Objectives delivery. Digital Transformation. Natural relationship builder. Stakeholder management. Ability to present complex ideas, processes, and stories simply & concisely. Excellent listening and compelling written and oral communication skills. P & L, CAPEX, OPEX, budget management.
PRODUCT DELIVERY Agile, Scrum, Kanban, Waterfall, Lean, SAFe Hardware, software (incl. middleware & firmware), web & app delivery experience. Roadmap, backlog, requirements. Prioritisation: RICE, MoSCoW, Kano Customer journey and process mapping. CX – customer experience, UX – user experience, UI – user interface design. Customer engagement/focus groups. CMS content creation, publishing, and management (Kentico, Kontent.ai, Adobe) Customer service and customer care. Digital First, Self-Service delivery Test planning, execution and issue resolution. Opportunity, risks and issues identification and resolution. Complex, ambiguous problem-solving. Workshop management & facilitation. Go to market & product launches. A/B & Multivariate testing
ANALYSIS Market & competitor analysis Insight data analysis and reporting.
TOOLS Word, Excel, PowerPoint, SharePoint, Visio. Miro, Figma, Zeplin. Jira, Confluence, ADO (Azure DevOps). Google Analytics, Content Square. HotJar, Qualtrics. UserZoom, Adobe Target, Google Optimize, Power BI. SQL, Dynamics 365, Power Automate, VBA, Power Query.
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