cmpalmer
About Me
As an experienced Security Awareness Manager with an engineering background, I thrive on providing customer-focused support and advice on a wide range of security, risk and compliance issues across the business. Skilled at translating complex requirements into easy to understand and implement solutions.
Recognised for innovative awareness campaigns, strong audit outcomes and cross-industry collaboration. 20 years’ experience of driving enterprise risk management, audit compliance and security culture programmes in a FTSE 100 company.
Education
University of Nottingham 1996-2000
BEng (Hons) Electronic Engineering with German
Four year BEng course including year studied abroad at Technische Universitaet Ilmenau
Work & Experience
BT Security 08/01/2022 - 03/31/2025
Security Awareness Engagement Manager
Responsible for raising awareness of security issues and how individuals around the company could help to ensure the security of BT Group. Built and grew a Security & Data Champion network to over 200 members. Provided them with monthly call covering various security topics as well as a monthly newsletter they could use within their own teams.
BT Digital 08/05/2019 - 07/31/2022
Compliance and Assurance Programme Specialist
Encompassing security, risk, compliance, governance and audit. Served as the liaison between Internal Audit and auditees to ensure positive outcome, closing out 49 audit recommendations in FY 20/21 (highest across the division) and ending year with zero overdue audit items. Designed and delivered 26 Human Firewall sessions, helping employees to understand SOX, Audit, GDPR, Security, Risk and Quality and the role they played within them.