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Neos Networks (previously SSE Telecom) 05/10/2022 - 10/17/2025

Data Office Lead

Built 2 DevOps squads to independently build data products, improving delivery efficiency while saving £350k deployment costs. Launched foundational product analytics platform in resource-constrained environment, empowering teams to drive 7% business growth through data insights. Developed programme roadmap, mentoring teams to deliver 10+ self-service solutions that directly identified new efficiency opportunities. Established industry-standard data governance processes, improving customer behavioural analytics accuracy by 23% while ensuring GDPR compliance. Transformed chaotic data landscape into structured analytics infrastructure, enabling real-time user journey tracking while reducing costs £150k.

Vodafone Group 04/01/2013 - 03/31/2022

Analytics Manager

Mentored 4 DevOps squads through £750k transformation, establishing self-service frameworks that reduced leadership dependency by 60%. Managed multi-million-pound budgets, maintaining rigorous financial control and accurate forecasting across complex projects. Transformed fragmented analytics landscape into unified experimentation framework, driving £1.7M savings while improving senior leadership decision-making speed. Governed third-party relationships, aligning external partnerships with organizational values and critical delivery goals. Established senior leadership communication approach, translating complex project finance data into easy actionable decisions.

Cisco Systems 04/01/2011 - 03/29/2013

Sales Analytics Manager

Provided advanced analytics support to Sales leaders across 3 continents, enabling data-driven forecasting, pipeline visibility, and revenue performance tracking. Transformed sales analytics capabilities, improving forecasting accuracy by 25% and empowering executive decision-making with real-time pipeline visibility.

Reed Specialist 09/20/2011 - 01/03/2011

Management Consultant