Peace

AVANTIX LIMITED 06/17/2024 - 04/04/2025

Business Analysis Practitioner

• Led the website revamp, ensuring it met user needs and business goals. • Automated processes using Power Automate, saving time and reducing errors. • Improved SharePoint to enhance collaboration and document management. • Oversaw a seamless data migration, keeping data accurate and reliable. • Simplified system workflows, making them more efficient. • Engaged stakeholders and managed change to keep teams informed. • Planned and ran testing to ensure systems worked before launch. • Developed clear business models to support operations. • Used data to guide decisions while ensuring compliance.

OYACHI DIGITAL 05/29/2023 - 11/30/2023

Scrum Master/ IAM Business Analyst

• Introduced Agile ways of working, helping teams improve delivery. • Managed risks, issues, and dependencies, keeping projects on track. • Led scrum ceremonies, improving team collaboration. • Tracked project performance, helping teams deliver better results. • Organised product demos and testing, ensuring quality. • Removed blockers to boost productivity. • Kept stakeholders informed with clear reports.

SLIMMING WORLD 09/05/2022 - 05/26/2023

Digital Business Analyst

• Gathered and translated business needs into clear requirements. • Worked with teams to design, build, and launch new digital solutions. • Managed SEO strategies, including keyword research and competitor analysis. • Prioritised and maintained the Jira backlog, keeping teams focused. • Used Google Analytics to spot trends and improve performance. • Built strong relationships with Scrum teams and stakeholders. • Assessed gaps and impacts of new solutions. • Planned and managed online membership services. • Mentored junior Business Analysts, helping them grow. • Approved UX, UI, and wireframes for a better user experience.

Metropolitan Themes Valley Housing 04/08/2019 - 09/01/2022

Business Account Analyst

• Mapped out AS-IS and TO-BE processes to improve operations. • Helped implement ServiceNow, streamlining workflows. • Led User Acceptance Testing (UAT) to ensure smooth rollouts. • Produced gap analysis reports, identifying areas for improvement. • Developed and secured approval for a business case. • Ran workshops to gather and document requirements. • Delivered a key project using Agile, improving efficiency. • Worked with a global remote team, aligning everyone on goals. • Used business case tools to improve project management.

DONCAN MCMILLIAN HOUSE(NHS TRUST) 04/04/2016 - 04/04/2019

Business Analyst

• Captured and documented requirements to shape projects. • Assessed risks and impacts, helping teams make informed decisions. • Defined and ran User Acceptance Testing (UAT). • Approved UX/UI wireframes, improving user experience. • Managed and prioritised the product backlog. • Led project meetings, keeping teams aligned.