Adrian Cory
About Me
Strategic IT and AI Transformation Leader with over 25 years of experience driving innovative IT service management and digital transformation in healthcare and higher education sectors. Expert at aligning technology, people, and processes to deliver resilient, secure, and efficient IT operations that support critical patient care and educational services.
As Head of ICT Services at South Western Ambulance Service NHS Foundation Trust (2013-2025), led large-scale IT transformations including AI integration and cybersecurity operations protecting patient data across 100+ sites. Directed a 60+ specialist team supporting 6,000+ professionals, managing budgets exceeding £6 million. Pioneered ITIL v3/4 frameworks, developed SLA governance for 200+ services, and optimized emergency operations through cloud and network modernisation.
In a contract role as Programme Manager (Enterprise Applications) at University of Exeter (2013), led cross-functional teams delivering digital solutions that enhanced student experience and administrative operations. Established governance frameworks improving project success by 25% and optimised resource allocation to increase efficiency by 30% while respecting academic culture.
Specialising in AI-powered digital and IT service transformations, I design and implement ROI-driven AI strategies aligned with ITIL principles to enhance service delivery. Skilled in fostering stakeholder engagement and ethical AI governance to ensure sustainable adoption and operational excellence.
Key achievements include managing multiple NHS ransomware attacks with AI-powered threat detection, merging ambulance services through IT transformation, and leading cloud migrations aligned with NHS Digital guidance. Committed to enhancing patient outcomes and organisational resilience through strategic IT leadership, AI integration, and robust IT service management.
Seeking executive IT leadership roles focused on AI vision and transformational excellence within healthcare or public sector organisations.
Core Competencies: IT Leadership • IT Transformation • AI Implementation • IT Service Management • IT Operations • Cyber Security • Enterprise Architecture • Change Management • Team Leadership • Budget Management